Whilst writing on the exciting topic of train-ticket-collection-usability, I was reminded of my own recent example of useless usability.
Posts about "usability"
I wandered over to the fastticket machines, put my card in and lo, my tickets printed out several hundred miles away from where they were supposed to.
The Oystercard website – exposing the underbelly of your technology is not necessarily what’s best for your users
I've learned that the Oystercard website is quite bad for tracking all this stuff - a fact that amazes me.
One of the things I'm always keen to do on large work projects is a bit of user testing - where we get real people to come in, try using our services and see what happens. The idea is to see what works, and more importantly, what doesn't.
I decided to trawl through the URLs of 17 online banks - a mixture of big and smaller names - to see what URLs they were using for their secure services, and how they varied from the standard domain names...
Microwaves aren't particularly hard. You get a temperature setting and a time setting. Doddle. Dead easy. You pick your temperature and you pick your time. Any old muppet could cope with that. Now imagine you are presented with a
The usability of meeting room names is not something that has generally attracted much attention in this world, but perhaps it should if the BBC experience is anything to go by.
The other weeked a red phone symbol started flashing on the display of my phone. Danger, danger? Or Voicemail voicemail?
Well you can't beat a sequel sometimes, so to follow up 'Bods Tries To Use mycokemusic.com', here is Bods 'uses' mycokemusic.com! And what an 'experience' it was...
I've read a lot about myCokeMusic.com - yet another bandwagon jumping music download site - so I thought I'd try it out. And this being my blog, I'd better tell you how it went...